I had to commute 2 hours each way each day by bus and many of my in-transit minutes were spent writing out my unfolding thoughts. I think now that it was during this soggy autumnal period that I was visited by the trait of sarcasm.
Nnnnn Nerves nerves nerves
My team leader returned a particular student’s exam paper to me and told me that despite the answer being relatively eloquent and logical that I had over marked it and I was required to reduce. Although my instinct was to argue the case, I ceded to my superior and...
More and more frequently I am finding myself falling into the Facebook trap of liking (their word not mine) links to the support of people with disabilities and I sometimes even get channelled over to signing online petitions. I don’t normally like ‘liking’ and...
Dear Travel Coach Q. The good news is that my classic-car rental business, that I began during the recession, has done well. The difficulty is that as it has grown, I spend more time being the administrator and less time coming up with new ideas. Also, I get loads of...
Travel agencies will not vanish completely. They will however become more specific in whom the serve and in what they offer. Your senior colleagues should focus on their individual skills and strengthen them
Dear Travel Coach, I sell loads of holidays in our travel store and am a loyal worker but I don’t get any recognition. How do I improve my profile? Penny – Blackpool Dear Penny, Get physical. An easy way of becoming noticed is to be aware of your body language and to...
By keeping true to your word you will maintain respect. If for example you want your sales team to promote rentals of electric vehicles, drive around in a one yourself.
Stay neutral. When people share their feelings with you try to maintain a ‘clean’ position. Clearly, you have feelings too but by showing you have no axe to grind and that you’re not being defensive they can unload more easily.